Privacy and Information Handling

This Privacy Policy sets out how the Neurovento digital finance information platform ("the platform") gathers, uses and safeguards personal information belonging to visitors and registered users. We build privacy into the service by aiming to collect only what is reasonably needed to operate the platform, protect it and give you practical control over your information.

1. Who controls the data

The operator of the Neurovento platform acts as the data controller. Questions about how we safeguard personal information can be sent to the support contact shown in the site footer or to . Where Australian privacy law applies, you may also be entitled to submit a complaint to the Office of the Australian Information Commissioner (OAIC).

2. Information we collect

When you access the platform, create an account or complete a form, we may collect and handle the following personal information:

• identity details — your given name and family name;
• contact details — your email address and telephone number;
• account settings — watchlists, alert levels, notification choices and affiliate programme participation;
• technical details — IP address, browser category, device identifiers, referring source, cookies and events showing how you use the platform.

3. Why we use the information

Your personal information may be used for these purposes:

• setting up and administering your Neurovento account, providing requested platform functions and responding to support enquiries;
• sending information about product changes, security notices and weekly research summaries, plus marketing messages only where you have chosen to receive them;
• detecting and preventing fraud, misuse and unauthorised entry, while meeting relevant legal and regulatory duties.

4. How long information is retained

We retain personal information only for the period necessary to meet the purposes outlined here or to comply with applicable legal requirements. Account details remain on record while your account is open and for a reasonable period after closure, allowing reactivation where available and supporting our record-keeping duties. When the information is no longer required, we securely delete it or permanently de-identify it.

5. Disclosures to other parties

Personal information may be provided to selected service providers, including hosting, analytics, email, support and fraud-monitoring providers, only where needed to run the platform and subject to appropriate contractual protections. We may also disclose information to government bodies or regulators when disclosure is required or permitted by law. We do not sell personal information or allow behavioural advertising networks to use it.

6. Information rights

Subject to your circumstances and the Australian privacy laws that apply, you may have the following rights in relation to your personal information:

• to view, update or ask us to erase your personal information;
• to ask for processing to be limited or to object to particular processing activities;
• to receive portable data and withdraw consent at any time where consent is the legal basis for processing.

If you want to exercise one of these rights, email using the address linked to your account. For security, we may ask for reasonable proof of identity before processing the request.

7. Cookies and related tools

Cookies and comparable technologies may support core functions, including session management and security, while also helping us understand overall usage and improve performance. Browser settings let you manage cookies at any time, although blocking essential cookies can affect certain platform functions.

8. Policy updates

This policy may be revised as our services, technology or legal responsibilities change. The current version, including its latest revision date, remains available on this page. Where a change is significant, registered users may also be informed through the platform or by email.